Lost money to a scam?

Find out in 2 minutes if we can help you reclaim money lost to fraud.

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  • No bank passwords
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We work with
cases from:
BNP Paribas
Crédit Agricole
Société Générale
La Banque Postale
Boursorama
Revolut
PayPal
Crypto
BNP Paribas
Crédit Agricole
Société Générale
La Banque Postale
Boursorama
Revolut
PayPal
Crypto

Your case goes through two or three stages, depending on your situation.

01

Our investigation

Our specialist Fraud Investigators assess your case and let you know if we can help.

02

Bank submission

We prepare a bespoke complaint and send it to your bank, which must reply in writing within the set time limits.

03

Mediator referral

If the bank refuses your claim, the case can go to the bank’s mediator, who is free and independent and generally gives an opinion within 90 days. The opinion is not binding: either side can refuse it. We prepare this new file for you.

Ready to start?

Your free case review is the first step. There's no obligation and nothing to pay upfront. You only pay if we recover your money.

Recent recoveries

Investment Scam

Vashi - Diamond Manufacturers Limited - How Refundee Won Investors Money Back

Banks told Vashi investors their losses were a civil dispute, not fraud. See how Refundee challenged that at the Financial Ombudsman and won.

Read the full case
Published Date
Woman's hands holding a smartphone in a dimly lit room
Romance Scam

Refundee recovers €30,000 from 6-year romance scam

Someone posing as Tom Cruise on Facebook took our client's life savings over six years of made-up reasons and promises. The bank rejected the complaint as authorised payments. We escalated to the Financial Ombudsman, which instructed the bank to refund €30,000.

Read the full case
Published Date
Man checking cryptocurrency prices on a smartphone app
Cryptocurrency Scam

€220,000 recovered for cryptocurrency scam victim

An Instagram advert led our client to a fake trading platform and a €475,000 loss. Revolut said nothing could be done because the money went to crypto. We escalated to the Financial Ombudsman, which found the bank partly at fault and awarded €220,000.

Read the full case
Published Date

When we help

Investment Scam

Fake investment opportunities that are too good to be true

Romance Scam

Scammers create an emotionally manipulative connection

Job/task Scam

Messages offering paid work at home or general tasks

Cryptocurrency Scam

People claiming to be brokers or traders with crypto knowledge

Safe Account Scam

Usually a call from fraudsters pretending to be your bank

Invoice Scam

A suspicious payment is requested by post or email

Unauthorised Scam

Transactions made without your knowledge or consent

Impersonation Scam

Fraudsters pose as the tax office, the police or other trusted bodies

Purchase Scam

Paying for goods or vehicles that never arrive

We’re experts in fraud recovery

Start your case

Your team of specialists

Our team are all experts in their field and work together seamlessly to give your case the best chance for a positive outcome. Here’s what they do:

Management Team
Fraud Investigation Team
Mediation Team
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Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
Two men sitting in a room with indoor plants and modern furniture, engaged in a conversation or listening attentively.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
Two men sitting in a room with indoor plants and modern furniture, engaged in a conversation or listening attentively.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
It's free to find out if we can help

It takes
2 minutes
to check your case, and you pay
nothing
unless you get money back.

Start your case
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We only work to a no-win, no-fee commitment and never charge anything upfront. If we win, you pay a percentage of what we recover, with a cap on larger claims. Visit our fees page for more information.

Our fees
Our fees

Frequently asked questions

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Disclaimer: Recoursa is not a law firm and does not provide legal or financial advice. We provide information and practical assistance to people affected by financial and investment scams. Eligibility for reimbursement depends on individual circumstances and no outcome can be guaranteed.